LG Electronics (LG) showcased its Hybrid Emergency Call (Hybrid eCall) solution at the 37th Meeting Week of the 5G Automotive Association (5GAA), a global cross-industry organization driving the development of connected mobility solutions. eCall is an in-vehicle emergency communication system that automatically transmits critical information, including vehicle location, vehicle data and time of incident, to the nearest public safety answering point when a severe collision is detected or airbags are deployed.
LG’s Hybrid eCall solution is designed for reliable emergency communication across 2G, 3G, 4G and 5G networks. In real-world environments where network coverage is inconsistent, the solution automatically transitions between available networks and adapts data transmission, accordingly, maintaining emergency communication while minimizing delay and data loss.
A key strength of LG’s solution is its proven capability. As the No.1 company in global telematics market share,1 LG has deployed its Hybrid eCall solution, designed to meet NG eCall requirements, in vehicles from major global automakers since last year, completing official certification and moving toward full-scale mass production.
LG’s development is backed by end-to-end capabilities spanning development, testing and certification. The company’s one-stop execution framework reduces reliance on external institutions and enables a faster and more effective response to automaker requirements and regulatory standards.
LG also operates in-house conformity assessment capabilities for automotive components comparable to those of accredited third-party certification organizations, supported by a standardized testing and evaluation system based on international standards. In 2024, the Vehicle Solution (VS) Standard Testing Laboratory, part of the VS R&D Laboratory, earned ISO/IEC 17025 accreditation from the Korea Laboratory Accreditation Scheme (KOLAS) and was designated an official certification lab by Europe’s Global Certification Forum (GCF). In 2025, it also received recognition from North America’s PCS Type Certification Review Board (PTCRB).
The lab’s scope has since expanded to include compliance testing for eCall. In particular, KOLAS-accredited test reports (based on ISO/IEC 17025) are recognized globally under the International Laboratory Accreditation Cooperation Mutual Recognition Arrangement (ILAC-MRA) framework, enabling reliable certification processes and supporting regulatory compliance not only in Korea but also across major international markets.
Last year, at a 5GAA event held in Paris, LG demonstrated a satellite‑based voice communication solution for vehicles. Leveraging non‑terrestrial networks (NTN), the live demonstration marked the first instance of uninterrupted, conversation‑level voice communication while switching between terrestrial and non‑terrestrial network environments.
“We will continue to strengthen our leadership in automotive connectivity by leveraging our world-leading telematics technology and proven global competitiveness, while meeting Europe’s stringent safety and regulatory standards,” said Lee Sang-yong, head of VS R&D laboratory at the LG Vehicle Solution Company.
