WhatsApp Integration Brings Marketing and Service Conversations

Today, Salesforce, has announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number.  Instead of managing separate threads for promotions and support, customers can automatically receive…

Kold AF is Spotify EQUAL Africa’s Artist Highlight

Spotify’s EQUAL program supports female artists in music, giving them a global platform through playlists, content hubs, and partnerships. Rising Nigerian artist Kold AF, known for exploring diverse sounds, takes the spotlight for Spotify’s EQUAL Africa program this April, following her selection as Spotify’s…