Huawei introduced a series of products and solutions for Wi-Fi 7 campuses, production networks in the power and transportation industries, and smart home networks, during Huawei Kenya IP & OptiX Club 2024 held in Nairobi under the them “F5G Advanced, the Foundation for Industry Intelligence”. Huawei IP & OptiX Club is a […]
News
Customer service is in a state of flux. As budgets and staffing levels increase, so have customer expectations, keeping efficiency critical for delivering higher quality of service. AI in customer service is emerging as gamechanger. Today’s customers demand fast, consistent, and personalised interactions, yet service teams are spread thin, with […]
The Middle East and Africa Business Awards have recognised Twiva social commerce model as the best Across Middle East and Africa. The awards annually acknowledge the outstanding contributions of businesses and individuals that positively impact the Middle East and Africa region, fostering success and true difference. The influencer-powered social commerce […]
Agilitee, Africa’s top producer of electric vehicles, has announced entry into Indonesia through a deal with PT Valencia Utama Group, a Jakarta based group of companies. This partnership, which aims to promote innovation, sustainability, and regional economic growth, is a turning point for the automobile sector in Indonesia. In 2022, […]
Sophos‘ active adversary analysis has found that a majority of cybercriminals abused remote desktop protocol [RDP]—a common method for establishing remote access on Windows systems—in 90% of attacks. The report, titled “It’s Oh So Quiet [?]: The Sophos Active Adversary Report for 1H 2024” analyzes more than 150 incident response […]
Leading global smart device brand, OPPO is thrilled to celebrate two significant milestones: 10 years of serving Kenyan customers and 20 years of pioneering innovation at the forefront of the smartphone industry. Since 2014, OPPO Kenya has established itself as a trusted brand known for its commitment to delivering cutting-edge […]
Today, Salesforce, has announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number. Instead of managing separate threads for promotions and support, customers can automatically receive personalised opt-in marketing promotions and individual support all within a […]
SasaPay, a leading digital payments service provider, has partnered with Presta Capital and Nirvana Credit in a collaboration aimed at facilitating convenient and seamless payment transactions, The partnership willl see Presta Capital, a microfinance platform solutions provider, and Nirvana Credit, a leading microfinance institution catering to SMEs, individuals, and corporates […]
Spotify’s EQUAL program supports female artists in music, giving them a global platform through playlists, content hubs, and partnerships. Rising Nigerian artist Kold AF, known for exploring diverse sounds, takes the spotlight for Spotify’s EQUAL Africa program this April, following her selection as Spotify’s Fresh Finds artists in 2023. Spotify’s year-round EQUAL program empowers […]
Global technology company Epson has continued its drive to bring Heat-Free Line Inkjet technology through its office print range, launching the AM-C400 and AM-C550 MFPs to deliver improved solutions to the A4 market. These new products offer all the energy saving and productivity advantages afforded by Epson’s existing Line Inkjet printers […]
