Salesforce and Workday Partnership will deliver a personalized, AI-powered assistant for employee service When complex cases arise, the AI employee service agent will seamlessly transfer to the right individual Salesforce AI CRM, and Workday, Inc. , a leading provider of solutions to help organizations manage their people and money, have […]
Airtel Africa’s strong fundamentals and focused execution have continued to support its operating performance despite a challenging macro-economic environment. The company reported significant growth in its customer base, increasing by 8.6% to 155.4 million. Data customer penetration rose by 13.4%, reaching 64.4 million users, with data usage per customer up […]
Worldreader, a global nonprofit organization, is providing digital books through BookSmart App, a mobile reading app stocked with a large library of free books with local content, and some translated into Kiswahili. The app is designed to ignite a passion and culture for reading and improve literacy among underprivileged children and […]
PalmPay, a leading Africa-focused fintech platform, has been included in the 2024 edition of CNBC and Statista’s prestigious list of the “Top 250 Fintech Companies in the World.” This recognition underscores PalmPay’s rapid growth and significant contributions to advancing financial inclusion. The CNBC/Statista list honours fintech pioneers significantly transforming the […]
OPPO has officially announced a global cooperation agreement with Ericsson, which encompasses global patent cross-licensing, technical cooperation, market expansion, and other collaborative efforts. This agreement includes standard-essential patents (SEPs) related to cellular communication technologies, including 5G. “We are pleased to announce that we have reached a global cooperation […]
Salesforce today announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on a broad range of service issues without preprogrammed scenarios, helping make customer service far more efficient. Unlike traditional chatbots — which can only handle specific […]
49% of Ransomware Attacks Against These 2 Critical Infrastructure Sectors Started with an Exploited Vulnerability Sophos, a global leader of innovative security solutions for defeating cyberattacks, today released a sector survey report, “The State of Ransomware in Critical Infrastructure 2024,” which revealed that the median recovery costs for two […]
Kenyas private sector will need to be vibrant and develop a strong participation if the country’s innovations are to be sustainable. This is according to Irish Deputy Prime Minister and Minister for Foreign Affairs and Defence Micheál Martin who was speaking at this year’s exhibition launch event, for Young Scientists […]
The Association of Fintechs in Kenya (AFIK) is pleased to announce its strategic partnership with the Africa Fintech Summit (AFTS) 2024. This partnership aims to advance fintech innovation, foster growth, and create new opportunities for key players across Africa’s financial technology landscape. AFTS 2024, a premier event bringing together issues, […]
OPPO has unveiled its commitment to making AI phones accessible to everyone while pointing out the full-stack technological revolution and ecosystem restructuring of AI phones in the future. Further to this, OPPO also shared a glimpse of the smarter and more convenient life set to arrive via AI phones with […]
