Salesforce has introduced Agentforce, a new suite of autonomous AI agents designed to enhance efficiency across service, sales, marketing, and commerce. This innovative platform allows companies to scale their workforces on demand, with AI agents handling tasks like customer service inquiries, qualifying sales leads, and optimizing marketing campaigns. Agentforce gives […]
Month: September 2024
Kenya’s ICT sector has experienced rapid growth, with mobile phone penetration now at 131% and active SIM subscriptions reaching 66.4 million in a population of approximately 49 million. Mobile money subscriptions stand at 38 million, while internet penetration has climbed to 32.7% with 17.86 million active users. The government’s focus […]
PalmPay, a leading financial platform with over 30 million users on its smartphone app in Nigeria, today announces the launch of its USSD code. This service offers Nigerians an additional way to manage their finances without the need for internet connectivity. With the PalmPay USSD code, customers can now perform a […]
Flutterwave, Africa’s leading payment technology company, today announced that its flagship remittance product, Send App by Flutterwave, has launched commercially in Malawi. Customers can continue to use Send App to facilitate faster, easier, and more affordable cross-border payments and money transfers into Malawi. Send App offers all customer segments in […]
Zoho Corporation, a leading global technology company, today launched a new version of Zoho Analytics—Zoho’s self-service Business Intelligence and analytics platform. Among more than 100 other enhancements, Zoho Analytics has developed powerful new AI and Machine Learning capabilities, enabling diagnostic insights, predictive analysis, and automated report and dashboard generation. Additionally, Zoho […]
Slack’s Workforce Lab has released new research identifying five key AI personas shaping the future of work. Based on in-depth interviews and a survey of 5,000 full-time desk workers, the study reveals how employees feel about using AI at work and offers a guide for employers to integrate AI effectively […]
Liquid Intelligent Technologies has announced the addition of an exciting new cyber security solution to the stable of products offered through its Cyber Security Fusion Centres (CSFC). Aimed at providing customers with a more holistic cyber security proposition, the solution will see features such as asset management, risk remediation, patch […]
Sophos, a global cybersecurity firm, has released a report detailing a nearly two-year-long Chinese cyberespionage campaign in Southeast Asia. The operation, named “Crimson Palace,” was first identified by Sophos X-Ops in June and involves three clusters of Chinese state-sponsored activity—Cluster Alpha, Bravo, and Charlie—targeting a high-profile government organization. After a […]
Talk360, the international calling app that connects with reliable and affordable calls to any landline or mobile phone, has successfully raised $1.4 million in a Pre-Series A funding round. This round was led by its long-standing investor, Havaic. This capital injection will drive the company’s goal of connecting seven million people […]
Twiva, a Kenyan social commerce platform, has been awarded the Social Commerce Award at the 7th Annual International Pacesetters Awards in Nairobi. The event, held at the Argyle Grand Hotel, recognizes companies demonstrating excellence across various industries globally. Twiva, which uses influencers and AI to drive social commerce, stood […]
