Customer service is in a state of flux. As budgets and staffing levels increase, so have customer expectations, keeping efficiency critical for delivering higher quality of service. AI in customer service is emerging as gamechanger. Today’s customers demand fast, consistent,…
OPPO Kenya has announced the launch of the OPPO Reno11F 5G smartphone. With vibrant, eye-catching style, a 64MP Ultra-Clear Triple Camera and a 120Hz AMOLED Borderless display, Reno11F 5G is a winning combination of fresh looks and smart experiences. “Reno11F 5G’s…
The Middle East and Africa Business Awards have recognised Twiva social commerce model as the best Across Middle East and Africa. The awards annually acknowledge the outstanding contributions of businesses and individuals that positively impact the Middle East and Africa…
Agilitee, Africa’s top producer of electric vehicles, has announced entry into Indonesia through a deal with PT Valencia Utama Group, a Jakarta based group of companies. This partnership, which aims to promote innovation, sustainability, and regional economic growth, is a…
Sophos‘ active adversary analysis has found that a majority of cybercriminals abused remote desktop protocol [RDP]—a common method for establishing remote access on Windows systems—in 90% of attacks. The report, titled “It’s Oh So Quiet [?]: The Sophos Active Adversary…
Leading global smart device brand, OPPO is thrilled to celebrate two significant milestones: 10 years of serving Kenyan customers and 20 years of pioneering innovation at the forefront of the smartphone industry. Since 2014, OPPO Kenya has established itself as…
SasaPay, a leading digital payments service provider, has partnered with Presta Capital and Nirvana Credit in a collaboration aimed at facilitating convenient and seamless payment transactions, The partnership willl see Presta Capital, a microfinance platform solutions provider, and Nirvana Credit,…
Spotify’s EQUAL program supports female artists in music, giving them a global platform through playlists, content hubs, and partnerships. Rising Nigerian artist Kold AF, known for exploring diverse sounds, takes the spotlight for Spotify’s EQUAL Africa program this April, following her selection as Spotify’s…
Global technology company Epson has continued its drive to bring Heat-Free Line Inkjet technology through its office print range, launching the AM-C400 and AM-C550 MFPs to deliver improved solutions to the A4 market. These new products offer all the energy saving…
Standard Chartered Bank, in partnership with @iBizAfrica – Strathmore University, has unveiled Cohort 7 of the Standard Chartered Women in Tech Program, marking a significant step in empowering female entrepreneurs leveraging technology. This initiative falls under their joint effort, the…
